Refund Policy



Items must be returned within seven (7) days. Refund will be given as credit for other CAC products or services. In most cases this will be minus shipping. If it was a blatant mistake by us, we’ll pick up everything. Bottom line, we want you happy!


If you are unable to attend a CAC workshop for any reason, you may have someone substitute for your participation in the program. Call the CAC Customer Service Department at least 10 days prior to the event to transfer your enrollment. A $50 processing fee will apply. Previously transferred and complimentary tickets are not eligible.

If you are unable to attend and do not wish to substitute, contact our Customer Service Department. We will convert your enrollment to a non-refundable credit that you may apply toward any future CAC event for up to one full year from your original event date.